SA PROMO Ltd. 
Company Reg No. 5987767 UK 
Vat Reg No. 927 7832 83
Registered Address: 27 College Road, London, SW19 2BP 

SA PROMO Ltd. Purchase Policies

SA PROMO Ltd. sells tickets on behalf of promoters, teams, bands and venues, which means SA PROMO Ltd. does not set the ticket prices or determine seating locations. Tickets are generally sold through several distribution points, including online, charge-by-phone centres, ticket centres and box offices. All distribution points access the same ticketing system and inventory; therefore, tickets for popular events may sell out quickly. Occasionally, additional tickets may be available prior to the event, however SA PROMO Ltd .does not control this inventory or its availability and takes no responsibility therefore.

Refunds and Exchanges

• No tickets will be mailed out unless specified otherwise on the event page and YOU MUST PRINT your proof of purchase to obtain entry.
• There are no refunds, cancellations or exchanges.
• All convenience fees, shipping charges & facility fees are non-refundable.
• Please make sure you are aware of any age restrictions before purchasing your tickets.
• Before completing your order, carefully review your event and seat selection.
• When you examine your order please make sure that you have selected the exact seats you require for the correct show, on the correct date, at the correct venue. Mistakes cannot be rectified after the sale has been confirmed.
• Policies set forth by our clients, including venues, teams, shows and theatres, prohibit SA PROMO Ltd. from issuing exchanges or refunds after a ticket has been purchased, or for lost, stolen, damaged or destroyed tickets.
• If printed tickets used and specified that it will be mailed to you and you have not received your tickets 24 hours before the start of the event it is your responsibility to contact SA PROMO Ltd. and make arrangements to pick your tickets up at the box office / entrance. Tickets that are not mailed are held at the box office.
• SA PROMO Ltd. is not responsible for tickets ordered or picked up from the box office or failure to present proof of purchase. By agreeing to these terms purchasers waive their right to a refund for tickets not picked up from the box office / entrance.

Cancelled or Postponed Events

Convenience Fees

Standard Mail

Box Office / Venue Ticket Collection

• A printed copy of your receipt / order confirmation showing order is completed and not pending.
• The credit card you used to purchase the tickets (Not always required but if identification or validity needs to be confirmed,)

Payment Methods

Pricing and Availability

SA PROMO Ltd. sells tickets on behalf of promoters, teams, bands and venues, which means SA PROMO Ltd. does not set the ticket prices or determine seating locations. Tickets are generally sold through several distribution points, including online, charge-by-phone centres, ticket centres and box offices. All distribution points access the same ticketing system and inventory; therefore, tickets for popular events may sell out quickly. Occasionally, additional tickets may be available prior to the event, however SA PROMO Ltd .does not control this inventory or its availability and takes no responsibility therefore.

Promoters and/or Event Organisers

By submitting your event tickets for sale on www.satickets.co.uk you agree to the following terms and conditions:

• TICKETS offered for sale online, through any advertising media or at the door, must equal in price those offered for sale online at www.satickets.co.uk   Any disregard of this will attract a penalty charge of 15% of total value of tickets sold or £500.00 which ever is the greater.
• ALL event advertising must state “TICKETS AVAILABLE for purchase on www.satickets.co.uk who acts solely as an agent for the purposes of ticket sales.  Any disputes must be lodged with the event Promoters.”
• SALES DETAILS: 3 Hours before each event a PDF spreadsheet with the following details will be sent to an email address nominated by the Promoter and will show  ORDER NUMBER, NAME, SURNAME, TOTAL AMOUNT CHARGE, TOTAL AMOUNT OF TICKETS. Provided SA Promo Ltd. is a media representative for the event, a printed Sales Details spreadsheet will be supplied in addition to the email herein before mentioned. Additional ticket sales updates prior to the event will be made available upon request.
• Sales of Tickets online will be offered exclusively through www.satickets.co.uk Tickets may be offered for online sale through an alternative site only with the express approval and at the sole discretion of SA PROMO Ltd. and its subsidiaries and will attract a £250.00 setup charge. In the event of a promoter offering tickets for online sale in contravention of this condition a penalty charge of £500.00 will apply.
• In addition to any advertising the Promoter may engage in the promotion of the Event and Ticket sales, SA Promo Ltd. will advertise and promote the event and ticket sales via: www.sapromo.com, SA PROMO newsletters, SA TICKETS newsletters, SA PROMO magazine and by any other medium or through any other publication which SA Promo Ltd. and its subsidiaries may decide at their absolute discretion.
• PAYMENTS: NO PRE-PAYMENTS WILL BE MADE. Within 3 working days of the last event, an invoice request will be delivered to the promoter's nominated email address, which invoice will be paid within 5 working days of its receipt. Where an event is cancelled, in addition to a cancellation charge of 15% of the total value of tickets sold or £250.00 whichever is the greater, all tickets sold will be refunded.

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